Last updated 05/03/2020
Thank you for choosing to be part of our community at Headway Displays (“company”,
“we”, “us”, or “our”). We are committed to protecting your personal
information and your right to privacy. If you have any questions or
concerns about our policy, or our practices with regards to your
personal information, please contact us.
decisions about sharing your personal information with us.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us such as name, address, contact information, passwords (encrypted) and payment method information.
We collect personal information that you voluntarily provide to us when registering at the website or when expressing an interest in obtaining information about us or our products and services, when participating in activities on the website (such as posting messages / reviews or entering competitions, contests or giveaways) or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use. The personal information we collect can include the following:
Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials. We collect passwords (these are fully encrypted so we carnt actually see what the password is), and similar security information used for authentication and account access.
Payment Data. We dont collect any payment details but we do collect the payment method, all payment details are handled and stored by 3rd party payment providers (i.e. PayPal)
All personal information that you provide to us must be true, complete and accurate, and you must notify us or update your account for any changes to such personal information.
Information automatically collected
In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our website .
We automatically collect certain information when you visit, use or navigate the website . This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information. This information is primarily needed to maintain the security and operation of our website , and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
- Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations:
We may disclose your information where we are legally required to do so
in order to comply with applicable law, governmental requests, a
judicial proceeding, court order, or legal process, such as in response
to a court order or a subpoena (including in response to public
authorities to meet national security or law enforcement requirements).
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
- Vendors, Consultants and Other Third-Party Service Providers. We
may share your data with third party vendors, service providers,
contractors or agents who perform services for us or on our behalf and
require access to such information to do that work. Examples include:
payment processing, data analysis, email delivery, hosting services,
customer service and marketing efforts. We may allow selected third
parties to use tracking technology on the website, which will enable them to collect data about how you interact with the website
over time. This information may be used to, among other things, analyze
and track data, determine the popularity of certain content and better
understand online activity. Unless described in this Policy, we do not
share, sell, rent or trade any of your information with third parties
for their promotional purposes.
- Business Transfers. We
may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.
- Affiliates. We
may share your information with our affiliates, in which case we will
include our parent company and any subsidiaries, joint venture partners
or other companies that we control or that are under common control with
- Other Users. When you share personal information or otherwise interact with public areas of the website, such personal information may be viewed by all users and may be publicly distributed outside the website in perpetuity.
Like all modern websites we use essential cookies to allow you to use the website, these include things like login authentication and keeping track of cart contents.
4. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the UK. If you are accessing our website from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see section 2 above), in the UK and other countries.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
will only keep your personal information for as long as it is necessary
retention period is required or permitted by law (such as tax,
accounting or other legal requirements). No purpose in this policy will
require us keeping your personal information for longer than needed. You can remove your personal information (such as name, address, contact details) from our website by deleting your account, you can do this yourself or you can contact us to do it.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact form provided. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
If you would at any time like to review or change the information in your account or terminate your account, you can:
Opting out of email marketing:
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us . You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account such as order emails.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track (“DNT”) feature or setting you can activate to
signal your privacy preference not to have data about your online
browsing activities monitored and collected. No uniform technology
standard for recognizing and implementing DNT signals has been
finalized. As such, we do not currently respond to DNT browser signals
or any other mechanism that automatically communicates your choice not
to be tracked online. If a standard for online tracking is adopted that
we must follow in the future, we will inform you about that practice in a
12. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
13. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email us here.